Privacy policy

What Information Is Being Stored or Accessed?

For enhancing our service, Referly allows users to manage and store referral and network data.

What Data Is Stored in My Referly Account?

We request access to your contacts to streamline referral creation. We update these contacts by syncing with authorized accounts. Use this data within Referly to make efficient referrals. As a Referly user, your contacts will know when you join. We seek permission to send emails from your account, making referrals more personal. We do not access or store other inbox contents. We store your name, email, photo, and settings upon account creation. We also store feedback and content created while using Referly. Your data, stored securely, is not shared with third parties, except as stated here.

Who Owns the Data in My Referly Account?

You own your data, including contacts, referrals, and feedback. Referly acts as your data processor; you are the data controller. For data deletion or export from Referly, contact us. We plan to develop an API and advanced export tools for easier data management.

What Happens to My Data If I Delete My Account?

Deleted accounts are flagged, and data becomes inaccessible, stored for 90 days for potential recovery. You can request expedited removal of all personal data. Post-deletion, data may remain in encrypted backups for up to 35 more days. Contact hello@getreferly.com for expedited data deletion.

Where Is My Data Stored?

Your data is securely stored on cloud infrastructure, primarily with Vercel. Our Vercel data region is the United States, adhering to EU-US Privacy Shield standards for GDPR compliance.

Is My Data Secure?

We prioritize data security, using a Tier 1 cloud provider, Vercel, for operations. In Transit: Data between our servers is secured with HTTPS/TLS. Our domains have HSTS enabled. At Rest: Data in our databases and backups are encrypted.

What Data Does Referly Own?

We own our code, designs, copy, and IP. We own usage, looked up, and third-party data used for service delivery.

What Usage Data Do You Store?

We track actions like sent referrals within Referly. Notes, surveys, chats, or emails about feedback or requests are stored.

What Third-Party Data Vendors Do You Use?

We utilize tools for customer service, usage analysis, website tracking, file processing, email, and marketing campaigns, and cloud hosting. Contact records are optionally enriched with social data from FullContact, Clearbit, and Google searches, adjustable in settings.

What Google Account and Contacts Information Do You Use?

Google data access requires your explicit authorization. We offer Google contacts import upon your approval. Interaction with Google is solely via their API. Access can be revoked. Authorized access allows Referly to:Collect your Google account data like name, email, and profile pictureCollect Google contacts' names, emails, and picturesSend emails from your Google account for Referly purposes.

Google API Disclosure

Referly’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models

Tracking

Do you use email tracking pixels? No, we don't monitor email openings, readings, or forwards.

Do you track app usage?

Yes, to improve your experience in our web and mobile apps.

General

Where are you based? Referly is a French company, operating remotely with an international team.

Do you sell my data?

No, our focus is on premium subscriptions, not data selling or ads.

Will the Privacy Policy Change?

Our Privacy Policy may evolve with Referly's development. We encourage regular policy reviews. Continued site use implies acceptance of policy changes.

Contact hello@getreferly.com with Privacy Policy queries.

What Are My Rights Regarding My Personal Data?

As a Referly user, you can:
- Access, correct, erase, or object to your personal data processing.
- Export your personal data.
- Opt-out of providing personal data, limiting service access.
- Modify your personal data anytime.
- Manually delete your account via the Profile page.

For data exports or account deletion help, contact us.